TERMS & CONDITIONS
1. INTRODUCTION
1.1 These General Terms and Conditions (“Terms”) apply between INEVOFIT (Company registration number FO 3445771-1) and any individual or legal entity when purchasing and / or using INEVOFIT services and / or products.
1.2 INEVOFIT and the Customer are collectively referred to as “the Parties” and individually as “a Party.”
1.3 In these Terms and Conditions, the terms “we,” “us,” “our,” or “INEVOFIT” refer to INEVOFIT. References to “you”, “customer”, “buyer,” “business,” or “business customer” refer to the party entering into a contract with INEVOFIT for the purchase of products or services. The Buyer may be either an individual acting for private purposes or a legal entity acting in a business or professional capacity.
1.4 By purchasing or using our services and / or products, the Customer accepts and agrees to these General Terms and Conditions.
1.5 INEVOFIT is the operator of this online store. All products sold on the website are offered by INEVOFIT. We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes may include updates to product information, prices, shipping terms or fees. Each order is subject to the terms and conditions in effect at the time the order is placed. Customers are responsible for reviewing and accepting the applicable terms before placing an order.
These terms and conditions are effective as of 18.11.2025.
2. PRODUCTS AND PRICING
2.1 All prices listed on INEVOFIT’s online store include VAT.
2 All products on the INEVOFIT website are listed at the prices in effect at the time of order. The total invoice amount will also include any shipping or payment fees selected by the customer, which are displayed prior to order confirmation.
2.3 In the event of an pricing error, INEVOFIT reserves the right to correct the price before or after processing the order. INEVOFIT also reserves the right to limit order quantities or decline orders in cases of suspected abuse.
2.4 If the order has already been processed and is affected by a pricing error or quantity limitation, the customer may either:
- Receive a full refund.
- Purchase the products at the corrected price.
- Cancel the order.
2.5 Manufacturers may occasionally update their product range, discontinue certain items or make other changes without notice. INEVOFIT cannot be held responsible for any such changes. INEVOFIT is not liable for any information or claims regarding products that appear on manufacturer websites or other external sources.
2.6 Product availability may vary and items may differ from images shown. Images are for illustration only.
3. ORDERING
We are currently updating our warehouse and are therefore only accepting quote requests and preorders. You may add products to your cart and submit an order, but this will be treated as a request for a quote rather than a binding agreement between INEVOFIT and you as the customer. We will respond with pricing, any applicable discounts, shipping costs and an estimated delivery timeframe.
3.1 Orders can be placed directly through the INEVOFIT online store at www.inevofit.com using the shopping cart. Once an order is submitted, you will receive an email confirmation outlining the products ordered, their unit prices, order number, order date, shipping fees, chosen payment method and the total amount due. A binding agreement between INEVOFIT and the customer is formed once this confirmation has been sent.
3. 2 By placing an order, the customer agrees to the Terms and Conditions and is responsible for completing any actions required on their part to fulfill the order, including monitoring email communications and following instructions from third parties such as delivery companies.
4. BULK ORDERS & COMPLETE OR PARTIAL GYM SETUP SOLUTIONS
4.1 Larger orders can be submitted directly to INEVOFIT to receive a tailored pricing offer. These requests are primarily intended for business customers, but private customers are also welcome to submit quote requests for personalized offers. INEVOFIT reserves the right not to apply discounts or customization to smaller orders. If a tailored quote is not applicable, customers are directed to complete their purchases through our website. Business customers can contact us at b2b@inevofit.com , while private customers can reach out to support@inevofit.com .
5. PAYMENT AND PAYMENT METHODS
5.1 Customers can select the most suitable payment method from the available options and follow the provided instructions carefully. Our online store accepts all major payment methods. Products and any associated shipping costs are paid at the time of the order. Accepted payment methods include all Finnish online banks, Visa, Visa Electron, and Mastercard credit cards, as well as any other payment options currently offered by Paytrail and integrated into this website’s payment system.
5.2 Payments can also be processed via invoice (postal, email, or e-invoice). Additional fees may apply depending on the selected delivery method.
5.3 In the event of late or missed payment, we reserve the right to charge interest on arrears as permitted by law, as well as applicable reminder fees and any statutory late-payment or collection costs.
5.4 If the Customer fails to pay after reminders, we have the right to transfer the debt to a collection agency.
5.6 All purchased goods remain the property of INEVOFIT until full payment has been received, including any other outstanding amounts related to the order or agreement. INEVOFIT reserves the right to reclaim the goods through applicable legal procedures. The Customer is liable for all costs associated with the recovery of the goods, including but not limited to transportation, administrative investigations, legal fees and enforcement costs.
5.7 Paytrail Oyj (Business ID: 2122839-7) acts as the payment intermediary and service provider in cooperation with Finnish banks and credit institutions. Paytrail Oyj will appear as the recipient of the payment on your bank statement or card invoice and will forward the payment to us. Paytrail Oyj is an authorized payment institution.
Paytrail Oyj
Business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä, Finland
asiakaspalvelu@paytrail.com
www.paytrail.com
Personal data is processed by Paytrail in accordance with applicable data protection legislation. Paytrail handles personal information for purposes such as customer identification, payment processing, fraud prevention and other functions necessary to provide secure payment services. Personal identification numbers may be used for administrative purposes where required by law or for ensuring accurate customer verification. For more information about Paytrail’s data protection practices, please contact: privacy@paytrail.com .
6. INVOICE, DEPOSIT / DOWN PAYMENT AND PREPAYMENT TERMS
6.1 We offer invoice payment options to both business and private customers. Invoice needs to be paid with a payment term of 7 days. The goods will not be delivered until full payment is made for the invoice.
6.2 Prepayment is available for both private and business customers. Orders paid by prepayment will be dispatched once the payment has been received. Prepayment orders remain valid for 7 days from the date of the order.
6.4 Deposit and Down Payment: For products that are not currently in stock and must be ordered from the manufacturer, a deposit or down payment is required. The deposit is typically 20% of the total order value, including applicable shipping fees, though in some cases a higher percentage may apply. By making the deposit, the customer acknowledges and accepts the Terms outlined in Section 3. The remaining balance must be paid in full before the goods are shipped to the customer.
7. CLAIMS FOR PRODUCT OR SHIPMENT
7.1 When picking up or receiving the goods check immediately the condition of the delivery. If a product is defective, missing, damaged during shipping, incorrectly delivered, or incomplete, the customer must notify us and the transport company without undue delay and within 7 days of delivery.
7.2 In the event that a package is damaged during delivery and the product shows visible dents, scratches, or other defects, a claim must be submitted directly to the shipping company immediately. A note must be made on the delivery note or waybill at the time of receipt. Inform if the damage is not externally visible, a written claim must be submitted to the carrier within seven (7) days of receiving the goods.
If you notice that your delivery has been damaged, please follow these steps:
- Report immediately to the carrier: Notify the postal or delivery worker at the time of handover. If the shipment is delivered to your home, ensure that the carrier records the damage on the delivery documents. If the damage is not visible externally or you collected the shipment from a parcel locker, proceed to step 2.
- Document the damage: Take clear photographs of the damaged shipment. Capture external packaging damage, how the product was secured inside the packaging, and the product itself. This evidence is essential to show that the damage occurred during transit.
- Notify the carrier: If the shipment already includes a damage report or a note from the carrier indicating damage, no additional report is required.
- Inform us: Notify us, INEVOFIT, of the damage (within 7 days). Once the carrier has verified the damage, the sender can file a claim for compensation. For online purchases, discuss with the sender the options for receiving a replacement product or canceling the order. Inform us on email info@inevofit.com
7.3 INEVOFIT is not responsible for damages occurring during shipping.
7.4 In the event of manufacturing defects that are not related to shipping or other external causes, INEVOFIT, in coordination with the product manufacturer, will determine the most appropriate solution. All claims are assessed individually on a case-by-case basis.
8. DELIVERIES AND DELIVERY TIMES
8.1 Shipping costs are applied to each order according to the type, weight, delivery method and destination of the products, in line with our shipping rate schedule. INEVOFIT ships in partnership with Posti, Matkahuolto, and DB Schenker. In certain cases, other courier companies may be used.
8.2 Orders are shipped once all items have arrived at our warehouse or are ready to be processed and shipped in cooperation with the manufacturers.
8.3 Any visible damage to a package must be reported to the delivery company immediately, at the time of delivery, and no later than seven (7) days after receipt. See Section 9 – Return Policy for further information.
8.4 Orders for products in our warehouse are shipped on business days. Once payment is confirmed, shipments are generally dispatched within 3–5 business days, depending on bank processing times and order verification. Any estimated delivery times provided on the website are for guidance only. Delivery may take longer when multiple external parties are involved or in the event of unforeseen delays.
8.5 If the product is not in our warehouse you can still order them. Ddelivery may take approximately 3–8 weeks or longer, depending on manufacturer availability or supply chain delays. Additional information can be requested from our customer service team: support@inevofit.com .
8.6 Some products may not be immediately in stock. In such cases, the delivery time will be indicated on the product page and additional information can be requested from our customer service team: support@inevofit.com .
8.7 If the customer is unavailable to receive the shipment or pick it up at the agreed delivery time, a fee will be charged for a second delivery attempt. Shipments that are not collected or are refused by the customer may incur additional charges or be returned, with all associated costs borne by the customer.
8.8 Customers are responsible for ensuring that there is adequate access for deliveries to be made as close as possible to their home, company, or other designated location. If the delivery company cannot reach the agreed delivery location, the goods will be left at the nearest accessible point. Unless otherwise agreed, the customer is responsible for moving the goods from the delivery point into the premises. INEVOFIT and the delivery company are not liable for damage caused by weather or other factors once the delivery has been completed to the correct address.
8.9 The customer is responsible for providing a correct and complete delivery address. Additional fees may apply if the delivery company is unable to deliver due to an incorrect or incomplete address.
8.10 INEVOFIT is not responsible for delays in transport caused by carriers, third-party logistics providers, manufacturers, or similar parties. Such delays may occur and are beyond our control.
9. SALES TERRITORY
9.1 INEVOFIT primarily ships within mainland Finland, and products from our online store can only be ordered to Finnish addresses. For deliveries abroad or to Åland Islands, please contact us at sales@inevofit.com. We are happy to explore collaboration possibilities.
10. RETURN POLICY
10.1 Customers may return products within 14 days of receiving them, provided the items are free from defects. Returned products must be unused, in a condition suitable for resale and in their original packaging. Please avoid taping, gluing, or otherwise altering the packaging.
10.2 If the product has been used or mishandled, the customer may be held responsible for a reduction in the item’s value, up to the full purchase price.
10. 3 Returns are at the customer’s expense.
10. 4 To process a return, the customer must notify INEVOFIT by email or phone.
10. 5 Returns will not be accepted more than 14 days after delivery. When returning products, please provide your contact details and bank account information to ensure the refund can be processed.
10.6 Uncollected or unpicked deliveries are not considered a “return” of products. Any additional costs incurred due to uncollected orders, including redelivery fees, will be charged to the customer. See section 8.7.
11. Warranty and warranty terms
The warranty and warranty terms are governed by the manufacturer’s terms and conditions. It is the customer’s responsibility to review the warranty information provided with the product before use. Warranty details can be found in the user manual, a separate warranty document or on the manufacturer’s official website. Specific warranty periods apply to different products and their components, including frames and wearable parts.Wearable parts like upholstery, pedals, saddles, bearings, etc., typically have a shorter warranty period compared to frames. All warranty terms are subject to the conditions outlined in the applicable warranty policy.For further questions, please contact support@inevofit.com .
12. WEBSITE
12. 1 We do not guarantee the availability of the Website in cases where this is affected by factors outside our control. We are not responsible for third party applications, plugins, payment features or similar.
12.2 We reserve the right to correct any content errors. INEVOFIT is not liable for purchases made through third-party partners, including cases where customers are referred via external links from our website.
13 INTELLECTUAL PROPERTY RIGHTS
13.1 All content on our website, including text, images, and materials, belongs to INEVOFIT or our partners. You may use it only for personal, non-commercial purposes. Copying, sharing, selling, or using it for business, education, or other commercial purposes without our written permission is not allowed.
14. PERSONAL DATA PROCESSING
14.1 We process personal data in accordance with the EU General Data Protection Regulation (GDPR). In connection with the agreement between INEVOFIT and the Customer, we and any authorized partners or subcontractors may process personal data relating to the Customer, but only to the extent necessary to provide and deliver the ordered products or services. Where we process personal data on behalf of the Customer, the Customer shall be deemed the Data Controller and we shall be deemed the Data Processor. The Customer retains full responsibility for the personal data it provides or makes available for processing. We process personal data in accordance with the GDPR and apply appropriate technical and organizational measures to protect such information. More details about how we process personal data are available in our Privacy Policy.
15. BREACH OF CONTRACT AND COMPENSATION
15.1 We reserve the right to cancel orders, suspend the provision of services or terminate the agreement with immediate effect and without liability for compensation if the Customer fails to pay due invoices, provides false or misleading information, is declared bankrupt or subject to insolvency proceedings or otherwise commits a breach of these Terms and Conditions. The same applies if a relevant third party involved invokes cancellation terms that apply between the Customer and that third party.
15.2 The Customer is liable to compensate us for all damages arising from any breach of these Terms and Conditions, including agents’ fees, legal and court costs, penalty fees and any other compensation for which we may become responsible as a result of the Customer’s actions or negligence. We reserve the right to pursue legal action and claim damages for breach of contract.
16. CANCELLATION OF THE AGREEMENT
16.1. We reserve the right to terminate the agreement with immediate effect by providing written notice (via email) to the Customer if the Customer breaches any of these General Terms and Conditions.
17. FORCE MAJEURE
17.1. Neither Party shall be held liable for any damage or financial loss resulting from Force Majeure events, including but not limited to strikes, fires, wars, natural disasters, or other circumstances beyond the Party’s control, or events that could not reasonably be avoided or mitigated. In such cases, the affected Party is exempt from fulfilling its contractual obligations for the duration of the Force Majeure event. Once the obstacle is resolved, the affected Party shall resume performance of its obligations as agreed.
18. MISCELLANEOUS
18.1. We reserve the right to change the prices of our products and services at any time.
18.2. We also reserve the right to update or modify these Terms and Conditions at our discretion. Any changes will apply to purchases made after the updated version of the Terms and Conditions has been published on our Website. The most current version of these Terms and Conditions will always be available on the Website.
18.3. We reserve the right to modify or discontinue the range of our products and services at any time. In the event of such a change affecting a service or product that a Customer has already paid for, the change will take effect only after the Customer’s current agreement has expired.
18.4. If any provision of these Terms and Conditions is deemed invalid, such invalidity shall not affect the validity of the remaining provisions. In such cases, the Parties agree to negotiate in good faith to replace the invalid provision with one that reflects the original intent as closely as possible.
19. APPLICABLE LAW AND DISPUTE SOLUTION
19.1. These General Terms and Conditions shall be interpreted in accordance with Finnish law. Any disputes arising from the interpretation or application of these Terms, or related legislation, shall first be attempted to be resolved directly between the Parties. If the Parties cannot reach a settlement, the dispute will be conclusively settled by the competent public courts in Finland. The venue for such court proceedings shall be at the sole discretion of INEVOFIT, who may select the court in the location of its choice within Finland.